Shipping policy
-When will my order ship?
Each order is carefully packed to order within 4-7 business days. Orders placed on weekends or holidays may be processed on the following business day.
You will get a notification when your order is headed your way! You can track your package with the tracking number included in your shipping confirmation email!
(Please check your junk box as well!)
-Delivered, but not received?
All orders come with a tracking number included in your shipping confirmation email!
pinkNwearus will not be held liable for lost or stolen packages after they have left our fulfillment center or where tracking information states that the package has been delivered to your order address, but not received. It is the responsibility of the customer to track, locate packages or contact the mail carrier to submit a claim.
-What does shipping cost? Do you offer free shipping?
Standard domestic shipping (4-7 business days) is FREE when you spend $100* or more! Shipping cost is $6.99 for orders under $100.
*Your order subtotal must be $100 USD after discounts and before taxes to qualify for free shipping. Once you enter your address at checkout, your shipping costs will auto populate.
-Changes to Orders & Cancellation of Orders
Orders cannot be changed or cancelled once the order has been submitted.
-Incorrect Shipping Address
The customer is responsible for inputting the correct shipping address at checkout. If your order has not been shipped yet, you may request a change in shipping address.
To request an address change, please contact info@picknwearus.com with your name and order number. Please note that once your order is processed and shipped, we will not be able to make any adjustment or redirect it.